Frequently Asked Questions

We remediate your existing PDF documents (of all kinds- scanned text, images, tagged or untagged PDFs) or we can produce accessible PDFs (tagged PDFs) from your source documents, such as Word, PowerPoint, Excel, InDesign, Publisher etc.

We can provide documents to meet any standards you require. If you aren’t sure about accessibility standards, we recommend WCAG 2.0 AA in the PDF/UA format. This will meet any Section 508, ADA or AODA requirements.

If you need us to write them for you, we can do so at additional cost. For this service, we only write in English.

All of our documents are tested by industry standard tools, careful human inspection and the NVDA screen reader.

Yes, we can tag both simple and complex tables including financial documents and other complex data. 

Yes, we do. We can make fillable accessible PDF forms which are usable by screen readers.

We pride ourselves on being able to complete your projects quickly.  That said, each specific project is unique and we can only give time estimates after we have evaluated your documents.

We do not offer a standard pricing schedule because the cost to make any given file accessible can vary greatly depending on the complexity of the job and the challenges presented by the document(s). Feel free to request a quote or contact us and we would be happy to evaluate your files and discuss the specifics of your project.

We do have a minimum of $15 per document.

We accept a number of payment options, including credit cards (preferred), checks, PayPal, money orders and electronic bank transfers.

If the changes arise as a result of late revisions that were brought forward after work has started on the document, we will do our best to accommodate them, however depending on the timing and nature of the changes, additional charges may apply.